Polar Heating & Air Conditioning BBB Business Review

Contact Us

 

Whether you are interested in a FREE Estimate, a FREE 2nd Opinion, or you have any other questions, feel free to call us at any of the numbers listed below, or submit the form. One of our customer service representatives are looking forward to serving you!

24 Hours A Day | 7 Days A week Emergency Heating & Cooling Repair

Please click or call any number below to schedule an appointment today:

Fox Valley: 630-487-5013
Lake Forest: 847-235-6616
NW Indiana: 219-227-6804
Chicago: 773-295-0890
South Suburbs: 708-260-8855
Joliet/Kankakee: 815-534-2235

Polar Heating & Air Conditioning:
Corporate Office:
13801 Southwest Hwy. Orland Park, IL 60462
(708) 260-8855

 

  • Lena Kendall (Leggyladyus) Avatar
    Lena Kendall (Leggyladyus)
    September 28, 2025
    With Indian Summer arriving with a bang, our unit began to function less efficiently and was blowing air that wasn't as cool as before. We immediately called Polar Heating & Air (Chicago location) and left a detailed message regarding our problem. Our call was returned quickly and an agent gave us the option to have our situation diagnosed immediately. An hour later, Jerry (HVAC Technician) arrived at our home. He immediately went into action, diagnosed the problem and addressed it successfully! And did this all with uber professionalism and a wonderful smile in this dreaded humidity! That definitely counts for a lot! 😄 The price we were quoted was very reasonable and my dad received a senior discount as well! That was clutch! 💯 Need an HVAC issue addressed speedily with care and attention to detail? Check out Polar Heating & Air! Thanks again Jerry! ☺️
    Laura Wiegman Avatar
    Laura Wiegman
    June 8, 2026
    The technician Anthony was wonderful and honest he keep in contact with me so I knew when the parts where in and he was coming to replace it Thank you
    Black Embers Avatar
    Black Embers
    June 19, 2026
    Service was good, on time, respectful, and work done at good price.
  • carl haMPTON Avatar
    carl haMPTON
    June 2, 2026
    Tech gave me a call he was on his way. Also, got a email from the company alerting me to his arrival. Once here he identified who is was and the reason for the visit. Very professional. went about doing the inspection and gave me his results. I thanked him for his honest report. Will be using them to replace my furnace in the future. They did a excellent job in replacing me AC unit last year. Would highly recommend them for anyone needing their HVAC system checked or replaced.
    Kathleen Knoppe Avatar
    Kathleen Knoppe
    May 4, 2026
    I called Polar H & AC as I do 2 x year for routine maintenance for heat and ac. I have requested Polar' service for years and have enjoyed consistently stellar service with reasonable prices. Their service representatives have top notch education and pride in their work. They show respect for their customers with full explanation of their work.
    Kimberly King Avatar
    Kimberly King
    June 27, 2026
    I have used this company since i lived in Chicago over 25 yrs and they are very very courteous and respect my time by calling before coming out and in the time frame they give you. They're work and products have never failed me and if the service visit is minor, they dont try to squeeze extra money out of you to fix anything. Very honest.
  • Delores Mays Avatar
    Delores Mays
    December 19, 2025
    Polar Heating & AC did an excellent job of installing my water heater. I had also used this company in the past when I needed to purchase a new furnace. Their customer service and technicians were very professional! I highly recommend this company. Sincerely, Delores Mays
    Genny Velat Avatar
    Genny Velat
    May 28, 2026
    Mike did a great job inspecting and cleaning the air conditioner. Answered all of my questions. But, I was also expecting to have my air ducts cleaned. I was very disappointed when I was told that just the air conditioner was scheduled for Today. When I called the first time I made the appointment for the Spring Saver Special. I did call back because I had a few questions about the air duct cleaning and I spoke with a gentleman and he answered my questions. But I did not change my appointment. So I was surprised to hear that the appointment was just for the air conditioner cleaning. Now I have to reschedule. Hopefully I will get an estimate for the air duct cleaning tomorrow. Mike took pictures of air duct system when he was here.
    Mary Ann Bock Avatar
    Mary Ann Bock
    December 10, 2025
    A Polar technician came a couple of days ago to inspect my furnace and, due to its age and other factors, recommended that I replace it. I knew I was on borrowed time to begin with so I asked for a quote (thinking this would all take a bit of time). I received the quote immediately from Oscar and within 24 hours my old furnace was replaced with an efficient new one. I could not be happier. From the time I made the initial phone call to the minute installer Dave left, the whole process was professional, courteous and very seamless. And they left everything in spotless condition. I have used Polar Heating and AC in the past and would highly recommend them. You will not be sorry.