Polar Heating & Air Conditioning BBB Business Review

Contact Us

 

Whether you are interested in a FREE Estimate, a FREE 2nd Opinion, or you have any other questions, feel free to call us at any of the numbers listed below, or submit the form. One of our customer service representatives are looking forward to serving you!

24 Hours A Day | 7 Days A week Emergency Heating & Cooling Repair

Please click or call any number below to schedule an appointment today:

Fox Valley: 630-487-5013
Lake Forest: 847-235-6616
NW Indiana: 219-227-6804
Chicago: 773-295-0890
South Suburbs: 708-260-8855
Joliet/Kankakee: 815-534-2235

Polar Heating & Air Conditioning:
Corporate Office:
13801 Southwest Hwy. Orland Park, IL 60462
(708) 260-8855

 

  • Reggie Sykes Avatar
    Reggie Sykes
    February 6, 2026
    Been a customer for +10 years!! Great service all around!! Had service today and the Technician was very polite and explained everything that was going on with my unit (furnace ) and made a recommendation for a new part to replace. Very reliable and dependable company! Highly Recommended! Cheers!!
    Kirby Bruno Avatar
    Kirby Bruno
    June 11, 2026
    Great service. Service man was on time and call me ahead before my service time. Great.
    Mary Ann Bock Avatar
    Mary Ann Bock
    December 10, 2025
    A Polar technician came a couple of days ago to inspect my furnace and, due to its age and other factors, recommended that I replace it. I knew I was on borrowed time to begin with so I asked for a quote (thinking this would all take a bit of time). I received the quote immediately from Oscar and within 24 hours my old furnace was replaced with an efficient new one. I could not be happier. From the time I made the initial phone call to the minute installer Dave left, the whole process was professional, courteous and very seamless. And they left everything in spotless condition. I have used Polar Heating and AC in the past and would highly recommend them. You will not be sorry.
  • Kris Lowes Avatar
    Kris Lowes
    June 6, 2026
    Great job
    Jan Schroeder Avatar
    Jan Schroeder
    October 31, 2024
    I had a fantastic experience with this company. When my furnace broke down, Jerry arrived shortly after I called. Both my furnace and air conditioning unit needed to be replaced, but I wasn't surprised since they were both very old. I appreciated that there was no attempt to scam me—just incredible service. The installers were wonderful; they worked quietly and independently while remaining very polite. The pricing was fair, with no hidden charges, which made a stressful situation much easier to handle. I will only use Polar for my HVAC needs in the future. They were truly exceptional.
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    Lisa Mitchell Avatar
    Lisa Mitchell
    November 29, 2025
    Polar Heating and AC did an outstanding job! I needed a new unit, and both their pricing and customer service were excellent. Mike handled the estimate, and Dallas and Carlos completed the installation with great professionalism. Highly impressed with the whole experience!
  • James Devlin Avatar
    James Devlin
    June 3, 2026
    Good experience. Technician arrived at time expected.
    Lena Kendall (Leggyladyus) Avatar
    Lena Kendall (Leggyladyus)
    September 28, 2025
    With Indian Summer arriving with a bang, our unit began to function less efficiently and was blowing air that wasn't as cool as before. We immediately called Polar Heating & Air (Chicago location) and left a detailed message regarding our problem. Our call was returned quickly and an agent gave us the option to have our situation diagnosed immediately. An hour later, Jerry (HVAC Technician) arrived at our home. He immediately went into action, diagnosed the problem and addressed it successfully! And did this all with uber professionalism and a wonderful smile in this dreaded humidity! That definitely counts for a lot! 😄 The price we were quoted was very reasonable and my dad received a senior discount as well! That was clutch! 💯 Need an HVAC issue addressed speedily with care and attention to detail? Check out Polar Heating & Air! Thanks again Jerry! ☺️
    Vee M Avatar
    Vee M
    June 11, 2026
    fast and knowledgable, polite, fixed issue promptly. thank you Joe! I'm too old to add fotos videos, but i will just say Thank you!