Warranty Agreement

 

THIS AGREEMENT CONTAINS THE ENTIRE UNDERSTANDING BETWEEN POLAR HEATING & AIR CONDITIONING (THE “COMPANY”) AND THE CUSTOMER NAMED ON THE FRONT SIDE.  ANY MODIFICATIONS, AMENDMENTS OR CHANGES MUST BE MADE IN WRITING AND SIGNED BY BOTH PARTIES.

POLAR HEATING & AIR CONDITIONING RETAINS OWNERSHIP OF ALL EQUIPMENT UNTIL PAID IN FULL.

NSF CHECKS WILL BE CHARGED A $35.00 FEE.

ANY ALTERCATION OR DEVIATION TO THE SPECIFICATIONS CONTAINED HEREIN INVOLVING EXTRA COSTS WILL BE EXECUTED ONLY UPON WRITTEN ORDERS AND WILL BECOME AN EXTRA CHARGE OVER AND ABOVE THE ENTIRE ESTIMATE.

ALL WORK WILL BE COMPLETED IN A WORKMANLIKE MANNER, ACCORDING TO STANDARD PRACTICES.

ANY COMPLIMENTARY MAINTENANCE AGREEMENT IS SUBJECT TO SPECIAL TERMS AND CONDITIONS.SEE STORE FOR DETAILS.

SINCE THE COMPANY MAY HAVE NO CONTROL OVER EQUIPMENT AVAILABILTY AND DELIVERY, ALL COMPLETION DATES ARE ESTIMATES ONLY.

THE COMPANY ASSUMES NO RESPONSIBILITIES FOR DEFICIENCIES IN EXISTING AIR DUCT SYSTEM, EXISTING DRAIN LINES, HYDRONIC PIPING SYSTEMS, ELECTRICAL AND / OR GAS SYSTEMS.THE COMPANY SHALL NOT BE LIABLE FOR IDENTIFICATION, DETECTION, ABATEMENT AND ENCAPSULATION, STORAGE, REMOVAL OR TRANSPORTATION OF ANY REGULATED OR HAZARDOUS SUBSTANCES WHICH MAY INCLUDE, BUT IS NOT LIMITED TO ASBESTOS, CERTAIN REFRIGERANTS AND REFRIGERANT OILS.  IF ANY SUCH PRODUCTS OR MATERIALS ARE ENCOUNTERED DUR-ING THE COURSE OF WORK; THE COMPANY CAN DISCONTINUE THE WORK UNTIL REGULATED OR HAZARDOUS MATERIALS HAVE BEEN REMOVED OR THE HAZARD OR LIABILITY IS ELIMINATED.   THE COMPANY SHALL RECEIVE AN EXTENTION EQUAL TO THE TIME OF DELAY TO COMPLETE THE WORK AND RESERVES THE RIGHT TO BE COMPENSATED FOR ANY LOSS DUE TO DELAY.

THE COMPANY IS NOT RESPONSIBLE FOR ANY CARPENTRY WORK, PAINTING, PLASTERING, PATCHING OR REPAIRS, INCLUDING ANY DAMAGE CAUSED BY CONNECTING NEW EQUIPMENT INTO EXISTING DRAIN LINES.

IN THE EVENT CUSTOMER’S ACCOUNT MUST BE REFERRED TO ATTORNEYS FOR COLLECTION, THE CUSTOMER AGREES TO PAY REASONABLE ATTORNEYS’ FEES. COURT COSTS, OTHER COLLECTION COSTS, AND WILL INCUR A 1.5% MONTHLY INTEREST CHARGE UNTIL PAID IN FULL.

YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FROM THE DATE OF THIS TRANSACTION.IF YOU CANCEL, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE COMPANY OF YOUR CANCELLATION NOTICE, AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.IF YOU CANCEL, YOU MUST MAKE AVAILABLE TO THE COMPANY AT YOUR RESIDENCE, IN EXACTLY THE SAME CONDITION AS WHEN RECEIVED, ANY GOODS DELIVERED TO YOU UNDER THE CONTRACT OF SALE.IF YOU FAIL TO MAKE THE GOODS AVAILABLE TO THE COMPANY, OR IF YOU AGREE TO RETURN THE GOODS TO THE COMPANY AND FAIL TO DO SO, THEN YOU REMAIN LIABLE FOR PERFORMANCE OF ALL OBLIGATIONS UNDER THE CONTRACT, AND ANY AND ALL LEGAL ACTION AVAILABLE TO THE COMPANY WILL BE TAKEN AGAINST YOU TO ENSURE SAID PERFORMANCE. TO CANCEL THIS CONTRACT, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE OR SEND A TELEGRAM, TO POLAR HEATING & AIR CONDITIONING.

ALL WARRANTY WORK IS PERFORMED DURING REGULAR BUSINESS HOURS. PARTS ARE COVERED BY THE MANUFACTURER, LABOR BY POLAR. THERE WILL BE AN ADDITIONAL CHARGE FOR WARRANTY WORK THAT OCCURS AFTER HOURS OR ON WEEKENDS. CURRENT AFTER HOURS OR WEEKEND WARRANTY SERVICE FEE ADDITIONAL $129. WARRANTY WORK THAT OCCURS ONE YEAR AFTER INSTALLATION IS COMPLETED WILL REQUIRE $89 SERVICE FEE. POLAR RESERVES THE RIGHT TO CHANGE MAINTENANCE AND SERVICE CHARGES AT ANY TIME. FORCE MAJEURE, NEGLECT, VANDALISM, AND LACK OF CONTINUOUS YEARLY MAINTENANCE WITH POLAR HEATING AND AIR CONDITIONING WILL VOID WARRANTY. ANY BALANCE OWED TO POLAR THAT IS OVER 60 DAYS WILL VOID PARTS AND LABOR WARRANTY. ANY WORK NOT PERFORMED BY POLAR WILL VOID LABOR WARRANTY. SERVICE FEES ON WARRANTY WORK MAY BE WAIVED IF CUSTOMER LOYALTY HAS BEEN DEMONSTRATED THOUGH POSITIVE ONLINE REVIEWS, RATINGS AND REFERRALS SOLELY AT THE DISCRETION OF POLAR HEATING AND AIR CONDITIONING.

YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FROM THE DATE OF THIS TRANSACTION.

IF YOU CANCEL, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE COMPANY OF YOUR CANCELLATION NOTICE, AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.

IF YOU CANCEL, YOU MUST MAKE AVAILABLE TO THE COMPANY AT YOUR RESIDENCE, IN EXACTLY THE SAME CONDITION AS WHEN RECEIVED, ANY GOODS DELIVERED TO YOU UNDER THE CONTRACT OF SALE.

IF YOU FAIL TO MAKE THE GOODS AVAILABLE TO THE COMPANY, OR IF YOU AGREE TO RETURN THE GOODS TO THE COMPANY AND FAIL TO DO SO, THEN YOU REMAIN LIABLE FOR PERFORMANCE OF ALL OBLIGATIONS UNDER THE CONTRACT, AND ANY AND ALL LEGAL ACTION AVAILABLE TO THE COMPANY WILL BE TAKEN AGAINST YOU TO ENSURE SAID PERFORMANCE.